If you or someone you know is in need of help, there are a number of steps you can take.
A&E or Emergency Services
In an emergency, you can call 999 or visit any Accident and Emergency (A&E) Department.
A&E departments are staffed with mental health professionals, 24 hours a day.
City & Hackney 24/7 Mental Health Crisis Line (020 8432 8020)
This helpline is staffed with NHS mental health professionals and is available for people of any age with an urgent mental health need (e.g., psychological difficulties such as thoughts of self-harm or suicide or a sudden crisis such as a shock, bereavement, or relationship issue).
They offer confidential expert advice and guidance support and referrals to local services if needed.
The CAMHS Extended Crisis Service is available by attending A&E in the hours given below:
- Monday – Friday (11am – 11pm)
- Saturdays, Sundays, & Bank Holidays (10am – 2:30pm)
Click to read more about the CAMHS Crisis Service
Outside of these hours, you can contact the City and Hackney 24/7 Mental Health Crisis Line (020 8432 8020) or attend A&E and will be seen.
For telephone advice, you can also contact the following organisations:
- NHS England 111 (24 hour non-emergency number advice)
- ChildLine (24 hours; 0800 1111)
- Samaritans (24 hours; 0808 800 5000)